AT CYGNUS ALPHA
We don't just serve customers, We Captivate them.
Our domain specific solutions bring the future of Customer eXperience to you today.
IMMERSE...ENGAGE...DELIGHT!!
Silo Busting
Engage customers naturally & conversationally across all organizational silos. Whether it is pre-transaction recommendations or post transactions support and everything in between
Re-imagine customer experience
Our NLP-driven product delivers human-like contextual responses on your Mobile App, WhatsApp & Website.
Cut costs by 80% & increase NPS
Dramatically reduce customer operations cost (marketing, vendor and customer support) while improving NPS. Not just a little but by a LOT!
Future proof your organization
We keep you at the cutting edge always with our AI, ML & Computer Vision models that are specifically trained and grounded for you.
OUR PRODUCTS
PersonifAI: Personalized Search & Reco
Hyper-personalized natural language based search & recommendations.
StreamifAI: Live Studio
Interactive live video streaming with customer interactions enabling demo, education for product & services.
ImmersifAI: Immersive Customer Experience
Personalized & conversational customer support & issue resolution.
AIgent: Knowledge management
Natural Language interaction with customers to answer any query related to Products, Services, Policies of the business.
GenifAI: Content generation & delivery
Collaterals & Content generation and delivery.
HOW IT WORKS
01
Customize
We ground, embed, train, retrieve, learn, adapt the state-of-the-art in AI,ML, A/VR,S2T,T2S etc just for you
02
Simplify
We encapsulate and hide the complexities of the underlying technology behind a simple & intuitive interface
03
Integrate
Through easy integration you can integrate Cygnus Alpha into your workflow
WHO DO WE SERVE
Standard API integration
Standard client APIs like catalog/services, orders, user API etc is all that I needed
INTEGRATIONS
Model grounding
Model grounding on client knowledge base (website, PDFs, share point etc).
Call backs
Standard SaaS integration using call backs (APIs are also available if needed).
MEET THE TEAM
People behind Cygnus Alpha's success
Cygnus One AI