Vertical Small Language Models: The Quiet Edge for AI-Native Operators
Three different people. Three different roles. Same expensive AI. Same failure mode. In the planning team, an analyst asks her copilot why margins slipped 80...
Insights & Perspectives
The operational reality of AI in production.
Notes from running AI agents and people on the same queue — what holds up in production, what breaks, and what we change because of it.
A Thousand Engineers Walk In. Who Owns the Number When They Leave?
Every major AI platform now sends engineers into the client's building. They're right about the problem. The question is what happens in week thirteen.
The Wrong Debate – Why Deterministic vs. Probabilistic Misses the Point
Salesforce's retreat from large language models has started an important conversation. The industry is answering it with the wrong question.
The Governance Moment We’ve Been Avoiding
A developer told an AI agent to migrate his infrastructure. Two and a half years of production data disappeared in seconds. This isn't a user...
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